May 18, 2012

A few thoughts on helicopters

Scenario:

08:00: An ambulance and fire engine are dispatched to a rural community for a possible cardiac arrest. Both resources have an ETA of 25 minutes to the scene.

08:05: The ambulance crew asks for an air ambulance to be placed on standby.

08:07: The fire company follows the lead of the ambulance and asks for a second engine from a nearby rural community to respond and setup a landing zone nearby.

08:27: The fire engine arrives on scene first to find an elderly male in cardiac arrest. He has been without CPR for at least 28 minutes that they know of.

08:28: The fire crew launches the helicopter.

08:30: The ambulance arrives on scene and transports the patient to the landing zone.

08:45: The crew arrives at the landing zone and hands off patient care the helicopter crew. The helicopter crew terminates efforts and leaves the patient on scene for the coroner to pickup.

A number of things went wrong here. I understand putting an air ambulance on standby, but for a cardiac arrest? Not so much. Let’s remember that not only is the pre-hospital survival rate of cardiac arrests extremely low, but throwing a 25 minute ETA with no CPR pretty much seals that deal. Before anyone got on scene and actually assessed the patient, a second engine was dispatched leaving their response area unmanned. The helicopter got on scene and did what the ambulance should have done before leaving the house. There just isn’t any sense in transporting, let alone flying a cardiac arrest patient that has been down for that long. Hell, there isn’t a lot of sense in transporting cardiac arrest patients without ROSC period, but that’s another complaint for another post.

I could probably transition from my last post on intubation directly into this one as I pretty much feel the same way about HEMS as I do pre-hospital intubation. Both tools are extremely critical, extremely useful and extremely abused. Just like intubation, air ambulances are great when used appropriately and dangerous when abused. And just like intubation, if we keep over-using helicopters for stupid reasons, we will eventually lose them.

It almost seems like we look for reasons to use the helicopter, rather than actually doing what’s right for our patients. And when I say “doing what’s right”, I mean medically, and yes, financially. When you fly someone out for a hurt knee and they are discharged before the helicopter makes it back to quarters, then your patient will have a very negative outlook on their experience. Their insurance isn’t going to pay $14,000 for something that could have gone by a BLS ambulance. I hate to put a price on injuries, but sometimes you have to think that way. Sometimes you just have to step back and say “would I want to pay $14,000 for this ride?”. Sorry but this stuff isn’t free, and a helicopter bill could absolutely devastate someone.

Now before anyone says that I’m putting money before patient care, let me assure you I’m not. If I had a skull fracture and a GCS of 6, then I would want that ride without a doubt. There is no price I wouldn’t pay for a chance at survival. However, you would be hard-pressed to convince me that you made the right choice 4 years from now when I’m still paying on my bill for being flown out with an arm fracture.

On the operational side of things, using a helicopter without good reason is also harmful. Most areas are only served by 1 helicopter and using it for a non-emergent reason means that the truly ill or injured person that needs it 30 minutes from now isn’t going to have it available. It’s all about using resources wisely. I like to think of it like a budget, or even better, a backup gun.

Every time I hear someone argue that we “don’t have x-ray vision”, or “don’t know what’s going on under the skin”,  I inform them that they would do great in a hospital setting. As EMS professionals we are trained to identify life threatening injuries and illness. Stop looking for something that isn’t there. It doesn’t matter how bad the car looks, if your patient is stable, then your patient is stable. Do your job and transport the patient.

Helicopters are a vital resource, and I want to see them continue to have a role in the pre-hospital setting. But unfortunately with all the air-ambulance crashes, poor reimbursement on non-urgent calls and general abuse of the system, it’s just a matter of time before legislation crippling our ability utilize the resource starts to emerge. We need to start focusing on assessing the patients, and just doing what we are trained to do.

 

 

 

 


White Cloud Syndrome

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Normally “dry spells” like this are a good thing. I typically enjoy running the non-urgent calls as it gives me an opportunity to learn about various illnesses or disease processes. I also take the opportunity to fine tune things like radio reports, documentation, assessments and bls skills. I also enjoy the low stress and mental breaks that come along with it.

Except when I have a trainee….

I’m going on over a month now with not one single critical, or even mildly urgent case. Now don’t get me wrong, I treat every call the same. There is certainly a lot to learn from every call, but it’s just hard to sign off a trainee when he hasn’t had a chance to work under stress.

So I’m asking all of you….do a rain dance and make that black cloud form over our ambulance.

I’m not sure if the EMS Gods are rewarding me or punishing me. But I do know one thing. If I show up to your emergency, that’s a good sign.

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A not-so-painful pain scale

Is it just me, or does anyone else think the “1-10″ pain scale is just short of being completely worthless? I find it really hard to document that a patient scores a 10 out10 on the pain scale when they are falling asleep during the transport. I guess it doesn’t really matter because it doesn’t typically alter or dictate our treatment, but there has got to be a better way.

On a side note, the chart with the faces could be used to evaluate the amount of years someone has been working in EMS…..

I have been doing some thinking on this subject and I think that a more objective scale based on the patient’s clinical presentation would be a better way to assess their pain level. The current scale is way to subjective and rarely results in anything less than 10. I just find it hard to believe that this is the worst pain someone has ever felt when they shout even louder from a poke on their finger to check a blood glucose.

Perhaps such a scale already exists and I’m trying to invent the wheel here, but I have yet to find anything. So I figured a point scale similar  to our GCS scale would be better. Here are some areas that I think we could evaluate to come up with a score:

  • Respirations
  • Pulse rate
  • Guarding
  • Agitation
  • Facial expressions (closing eyes, gritting teeth)

If anyone has suggestions or experience using another method to evaluate pain, I would love to hear from you.


Using Google “My Maps” to learn a response area

I recently started using Google Maps to assist in training new paramedics that come to work at my place of employment. Several of these people come from different cities, and in some cases different states. Either way, learning a large metropolitan area in a matter of weeks can be a challenge.

I like the fact that Google Maps is typically up-to-date and can be easily used on smart-phones both as a standard map and as a navigation tool. I have been able to show my trainees post locations, hospitals, frequent call locations and fueling locations both on my laptop and my Android phone. The best part is being able to share the map with them and allow them to use their own computers and phones to access the maps as well. So far this has proven itself to be extremely useful, so I figured I would share it with everyone.

Below is a video demonstration that I made to show everyone how easy it is to use Google Maps to orient either yourself or a trainee to a response area.


Diabetics and on-scene care

If you have been in EMS for any length of time, then you have undoubtedly run into diabetic patients who are unconscious due to a severely low blood glucose. Some of us load the patients up and head for the ER, administering the Dextrose en route, while others do this on scene and wait for the patient to regain consciousness before making the next move. I have heard valid arguments for both methods of treatment, but I still lean towards the load-and-go method for several reasons. Long scene times, increased liability and possible deterioration of the patients status are just a few.

Sitting on scene to attempt IV access, administer Dextrose and wait for a response, takes too much time. If successful, then it’s arguable that the time on scene wasn’t really wasted and the patient improved. But if unsuccessful, then you just spent 10-15 minutes in the patient’s living room when you could have been at the back doors of the ER. There are several schools of thought here. Some argue that waiting until you are in the ambulance to administer Dextrose is just as risky. I personally would rather spend 2 extra minutes loading my patient and beginning transport then waiting around on scene and possibly accomplishing nothing. This way, if I’m unable to establish an IV, or administration of medication doesn’t work, then I’m already half way to the hospital.

Another reason I frown upon the “stay and play” method is the fact that those patients often end up refusing further treatment. We would all probably agree that 90% of these patients do just that. While that may get us back to the station quicker, it doesn’t do much good for the patient. Just because we increased their blood glucose, doesn’t mean we fixed their problem. Diabetic patients often run into these problems when their insulin doses are adjusted, start new medications, or flat out aren’t taking care of themselves. Either way, they need help that goes beyond our scope and certainly beyond what they can accomplish at home. Remember, everything happens for a reason, so by not addressing the reason why their blood glucose dropped in the first place, we are not doing them any good.

I look at these patients like I look at people suffering from head trauma. I wouldn’t even consider leaving a patient on scene who had completely lost consciousness from a traumatic injury. Just because they seem OK now, doesn’t mean they wont be back on the floor in 10 minutes. Well the same applies to diabetics. For starters, Dextrose is fast acting and therefore quickly dies off. So if the patient was careless and didn’t eat before taking their insulin, then are you going to trust them to do the right thing this time? Load these people up and get them the help they need.

Over the years of my career I have seen too many diabetics use the EMS system as a crutch. They don’t really worry about taking care of themselves because we will always be there in under 8 minutes to get them back on their feet. In some cases, the same person calls several times a week. If we just show up, give them some Dextrose and send them on their way, we aren’t addressing the core issue. People like this need education, and they need to know that there are consequences for their actions. If I had to spend half a day in the ER every time my blood glucose dropped, I would either start taking care of myself, or  most likely get placed in a facility where someone would do it for me.

I realize that there are always exceptions to these scenarios, like the diabetic who lives on the top floor of a 10 story building with a broken elevator. I’ll give you that, but the overwhelming majority of the time, I think it’s much more beneficial to get moving towards a hospital while starting your treatment. If anyone has any other opinions on the subject, I would love to hear about it.


Irrigation Made Easy

I learned this little trick from my EMT preceptor back in the day and I thought I would share it with everyone. While running a call for a female that had a chemical intentionally poured on her face, my preceptor noticed that I was essentially tied up pouring water to irrigate her eyes. I was making a huge mess and it was difficult to break away to do things like take vitals or make a radio report. That is when he introduced me to this trick.

The Supplies:

You will need a few items to do this skill effectively. They include:

  • Saline bag – preferably 1,000ml.
  • 10gtt IV tubing (60gtt could work but would take much longer).
  • Adult nasal cannula.

The Setup:

Attach your IV tubing the saline bag and flush the line. Then cut off a portion of the nasal cannula hose above the connector. The end of the cut-off oxygen tubing should fit right over the IV connector on the 10gtt line. Now place the cannula over the patient’s head with the prongs over the bridge of the nose, facing directly into the eyes. Now open the IV line slowly and instruct the patient to constantly blink while the fluid flushes their eyes.

-TIP: Try cutting the oxygen tubing as close to the split as possible to cut back on the overall length of the tubing. This will help prevent snags and knots.

The diagram below not only shows the setup, but also makes it clear why I didn’t chose a career path in art.

And that’s it! You now are effectively irrigating the patient’s eyes and you have your hands free to do other aspects of patient care. If you have tried this or have any other tips or tricks, please feel free to e-mail me or comment below.

Disclaimer:

Please, always follow your local protocols. Make sure that you know what chemical or substance is in the eyes and that flushing the eyes is the appropriate to take. When it doubt, contact medical control.


Turn Your Android Phone Into an EMS Tool – Part 2

…..and I’m not talking about the kind of tools you see on Jersey Shore.

Welcome to Part 2 of my “Android EMS” series. I have some exciting stuff to demonstrate and some really cool applications to recommend.

In this tutorial we are going to be covering the following:

  • A list of useful applications that can be used in a pre-hospital setting.
  • Placing your local protocols on your “EMS Screen”.
  • Adding shortcuts to useful websites directly on your “EMS Screen”.

Prerequisites:

There are a couple apps that you need to have installed in order to complete the steps in this tutorial. These 2 applications are free and available on the Android Market.

  • Adobe Reader
  • ASTRO File Manager

Please be sure to install these 2 applications before proceeding.

Step 1 – Get the apps

There are tons of useful apps available for free on the Android Market that can be used by all medical professionals. Not all of these apps are designed specifically for EMS professionals but definitely have their place on your “EMS Screen”. The market is full of essential tools that you would have never thought to look for. Below is a list of applications that I personally recommend for your everyday use in the field:

  • Epocrates – An all in one tool for medical professionals. It features pill recognition, drug doses, algorithms, drug interactions, drug reference, and medical math. For more information on Epocrates, check out my review.
  • Mini Nurse – Features med math, drip rate / dosage calculators, pregnancy wheel, medical terms, lab values, skills demonstrations, burn calculators, and much more.
  • Google Translate – Used to translate your voice into any foreign language imaginable. The app can also interpret text. The translated phrases are spoken out loud by a computer voice that is very easy to understand.
  • Scanner Radio – Used to scan radio traffic from public safety agencies around the world via the internet. Great for monitoring Police, Fire or EMS channels without having to mess with your radio.
  • Droid Light – (Motorola Droid Only) Turns your camera flash into a high powered light with the touch of a button. Great for use as a makeshift flashlight or for checking pupils when your forget your penlight.
  • Google Maps – Great for routing to calls. Very accurate and frequently updated. Also includes satellite photos and street-view photos of your destination.
  • Caller ID Faker – Changes your caller ID when making outgoing calls to whatever number you wish. Aside from creating havok with your friends and supervisors, this can be used to disguise your number when calling family members of patients. For example, you could change your caller id to match your dispatch phone number. (2 minute conversation limit on the free version).
  • AK Notepad – Used to jot down notes of any sort. Can be used to take notes on calls, store information for a short period (or long if your wish) of time, and set reminders. I actually get tons of use out of this.

There really are tons of cool apps out there that could be used in the field. For the sake of saving space on your screen, I limited the list to the essential apps that I use and recommend.

Once you install the apps on your phone, you will need to add them to your “EMS Screen” for easy access. To do this, simply open up your application menu. This is typically done by tapping the tab located on the very bottom of your screen. Scroll to the app that you want to add to your screen, press and hold it, then move it to the desired location and release your finger from the screen. Simply repeat these steps with all of the other applications to add all of your desired apps to the desktop.

Step 2 – Add your protocols to the EMS screen

This step is going to require that you have Adobe Reader and the ASTRO File Manager installed. We are going to be creating a shortcut on the “EMS Screen” that will link directly to a copy of your protocols. This is assuming that your protocols are already in a .pdf format. If they are saved under a different format, you can download Open Office for free and convert it.

To begin, we need to actually download the protocols. You can do this by navigating to your EMS agency’s website and simply downloading the document. By default, all files downloaded through the web browser are automatically saved to the “download” folder located on your external memory card.

Once you have downloaded the desired documents, then it’s time to create our shortcut. To do this, press and hold your “EMS Screen” until the menu comes up. You will need to select “shortcuts” and then “ASTRO”. Now you need to navigate to your download directory and select the appropriate document to add to your screen. The file manager may or may not already be in your download directory (depending on your phone and software version). To be sure, you can simply hit the “Home” button (which will bring you to the top of your external memory directory) and select the “download” folder. In there you should see your protocols.

Selecting that icon will bring up a dialog to change the shortcut name. This is optional and will not affect the actual document. Click “OK” then you are done! Your protocols are now on your desktop. These steps can be used to add any document that you wish to your screen. Feel free to experiment around and see what works for you.

Step 3 – Add website bookmarks to the EMS screen

This step is really easy and extremely valuable. We are going to be creating bookmarks of websites that we find to be useful and adding shortcuts directly to the “EMS Screen”. Some examples of useful sites include:

  • Road Closure Information Sites
  • EMS Agency Sites
  • Medical References

To begin, you need to open up your web browser and navigate to your desired website. Once the site is done loading, click on the bookmark button located directly to the right of the address bar.

Below is a screenshot showing the correct button.

Pressing this button will bring you to the list of bookmarks. To add this site to that list, press the “add” button located on the far left of the screen.

Below is a screenshot showing the correct button.

Once you are done saving your bookmarks, return to the “EMS Screen” . Just as we did when adding the protocols, press and hold the screen until the menu pops up. Select “shortcuts” then “bookmark”. This will bring up a list of all your saved bookmarks. Simply select the one you want, then it will show up on your screen. Repeat this process until all of your bookmarks have been added.

I certainly hope that this tutorial was useful. If you have any questions, please feel free to e-mail me or comment below. As always I welcome all feedback.


Turn your Android phone into an EMS tool – Part 1

Welcome to part 1 of my new series on “turning your Android phone into an EMS tool”. The goal of these tutorials are to help place the power of technology in the hands of EMS professionals. I have always been of the belief that being intelligent isn’t necessarily knowing everything, but knowing where to find information. Technology and the internet have empowered us as healthcare providers to be more productive and efficient all while providing exceptional patient care.

If there is one thing that I make sure I have before every shift, it is my Android phone. I use it to  look up drugs, research medical conditions, review protocols, translate foreign languages, identify pills, do math, take notes and make base contact. Ever since I bought my “Droid” a year ago, I have constantly been working to customize it to the point that it has truly become my personal EMS assistant. This guide will take you through easy steps towards customizing your own phone to help you in your everyday roll as an EMS professional.

So lets move on to the good stuff shall we?

Introduction

This tutorial will no require NO additional applications. I am going to show you how you can modify your phone to help make your job easier. Nothing that I show you will void your warranty or cost you any money. As a matter of fact, this entire series will show you how to transform your phone into your EMS assistant without spending a dime.

Step 1 – Setup your “EMS Screen”

Having multiple screens is just one of the cool features that comes with Android phones. In this section we are going to clear out one of those screens to be your “EMS Screen”. I typically make mine the one on the very right. This of course can be changed to your liking. If you really want to get fancy, you can install the “Helix Launcher” from the app market. This app allows you to add up to 7 screens on your Android phone. This is optional and something that can always be done at a later time.

Now that you have a clear desktop to be used as your “EMS Screen”, we need to start unpacking and decorating. To begin, lets place a really simple app on your screen that comes pre-installed. The calculator. I am a firm believer that no paramedic should be without one. To do this, you need to scroll to your EMS screen, press and hold your finger on the desktop until you see a menu box pop up labeled ”Add to Home Screen”. From here you will need to select “shortcuts”, then “applications” and finally select the app you want to add to your screen. In this case we will select “calculator”. Remember this method can be used to add any application you want to your EMS screen (or any screen for that matter). You can move the calculator icon around by pressing and holding it until unlocks, then you can move it about as you wish. I prefer to keep my calculator on the top right of the screen, you can find a place that works for you. Now repeat this process and add “Maps” as well. This will come in extremely handy when locating calls.

Now we need to make a couple folders that will be used to place contact numbers in. To add a folder, simply press and hold on the screen (just like the previous step) and select “folders”. From here you need to select “new folder”. Now that the folder is on your desktop, we need to change the name to better organize our contacts. Do this by opening the folder, then pressing and holding the title bar until a screen pops up that allows you to rename your folder. Input the desired name and hit OK. I typically have 2 folders on my EMS screen, “base” and “dispatch”. I use these folders to store dispatch and base hospital phone numbers. You can add as many as you like, but be careful not to take up too much room. There is a lot more to come and we will need all the space we can get. (Side Note – These folders can also be used to store shortcuts to applications)

Now the final thing to add in this step is our Google Search Bar. Having quick and easy access to Google’s powerful search engine may be the most useful feature that we add to our EMS screen. You should already have a google search bar on your home screen. You can either move that one to your EMS Screen or just make a new one. For the purpose of this article, we will just make a new one. To do this, press and hold your EMS Screen and select “Widgets”. From here we need to select “Search”. Once the search widget is in place, then you can move it to wherever you like. I prefer to keep mine on the bottom of the screen. Do what works for you.

Below is a picture of what our EMS Screen should look like so far.

Step 2 – Set up your contacts

This may seem like an obvious task to you, but you would be surprised how many paramedics don’t take advantage of even the most basic cell phones out there. As EMTs and Paramedics we have tons of phone numbers that should be accessible at all times. The simple steps that we cover here will also come into play as we cover some more advanced Android features later in this lesson.

There are various types of phone numbers that we need to keep. These of course may differ based on the area that you work, but here is a good starting point.

  • Dispatch (EMS, Fire, Police, etc)
  • Base Contact (Both core numbers and ER numbers)
  • Poison Control

I personally like to keep these numbers grouped together as it makes finding them much quicker. We will do this by creating new contacts and placing their respective category in front of the contact name. For example, when entering a phone number for your EMS dispatch, your contact name should look something like “Dispatch – EMS”. Likewise, your fire dispatch should be “Dispatch – Fire”. This way they will show up next to each other on the contact list. Below is an example of an organized contact list.

After creating the name of your contact, you will now want to add custom phone number fields. This will prove to be handy when adding phone numbers for the local hospitals. I typically like to add a number for making base contact and the general ER number. You can properly label these numbers by changing the default label from “home” to “custom”. This will bring up a window asking you to input the name that you wish to use for the label. You can then add as many more numbers as your wish using the “+” button. Below is an example of creating a custom label.

Continue these steps until you have all your desired contacts added.

Step 3 – Place Your Contacts in Folders

Now that we have added all of our contacts, it is time to put them all in their respective homes. We are going to do this by pressing and holding the EMS Screen , selecting “Shortcuts”, then selecting “Contact”. Now simply select the desired contact and it will be placed on your EMS Screen. Next we need to move it into the desired folder by pressing and holding the contact shortcut, then dragging it into the folder. Repeat this step until you move all of your contacts into their respective folders. Now when you need to dial one of your saved numbers, simply select the folder and select the desired number.

Below is an example of how you utilize the contacts saved in your folders.

Coming in Part 2

This tutorial was designed to get you started and lay the foundation for your new EMS tool. Part 2 of the series will feature some of the following:

  • A list of free useful apps that can be used in the pre-hospital setting.
  • More tips and tricks for adding different kinds of shortcuts to your EMS Screen.
  • A tutorial on how to place your protocols directly on your EMS Screen.
  • A guide and demonstration on how to put it all together.

If you have any questions or comments, please feel free to e-mail me or comment below.


Hyperventilation and the number game

I would like to share with you all a trick that I learned a little while back for dealing with patient’s that are hyperventilating. I’m sure you have all had that patient who is breathing 28 times a minute after their boyfriend dumped them or had some type of stressful event. This usually leads to Carpopedal Spasms which often leads to even more anxiety. Getting your patient to slow down and regulate their breathing pattern can be very difficult. The technique that I am going to explain has proven to be helpful to me, but it isn’t perfect as it requires your patient’s participation.

Before I get into this technique, please remember to assess your patients properly. Always try and rule out other causes of rapid breathing before assuming that your patient is just hyperventilating because of stress or anxiety.

When I encounter patients that are hyperventilating I try to get them to follow a normal breathing pattern by having them take a deep breath and then telling them to count to 10 slowly without taking a breath. It’s OK if they can’t make it to 10. You can can start low and work your way up. Once they finish counting, let them take one more deep breath and then do it again. Continue doing this until they regulate their breathing.

Like I said before, it’s not a perfect technique as the patient has to be willing to participate. I have had it work plenty of times but have also found it to be useless on some patient’s too. Please let me know if you have success with this strategy. Also, if you have any other tips for treating hyperventilation, feel free to comment below!

I hope you enjoyed this quick tip.



Next generation EMS

So there I was, sitting in the back of the ambulance cleaning up after running a combative patient that was under the influence of meth-amphetamines. My partner and I were wading through the wreckage that this outstanding citizen caused. Kind of like people do when their homes get demolished by tornadoes. I looked at my partner – who happens to be brand new – and told him that he did a good job on the call. He looked up at me with a confused stare and replied, “are you being scarcastic?” I explained to him that he stayed calm and did a great job with getting the restraints placed on the patient in a timely manner.  ”Um….thanks, nobody ever gives me feedback so I don’t really know if I’m doing a good job or not”, he replied.

After speaking with him for a while, I realized that he is afraid to ask any senior medics or EMT’s for advice. This really troubles me for many reasons. For starters, the majority of my family lives in this town and if a new EMT wants to better himself and learn from the more experienced medics, then I want that opportunity to be available to him. If he runs my family, I want him to be competent and comfortable with his skills.

Back in my night-shift days – before giving in to the call to promote to middle management – we used to all sit around the crews quarters and talk about our calls while finishing up our PCRs. Everyone talked about scenarios, asked questions and offered advice to the new guys. Nobody was afraid of being perceived as an idiot or a bad medic. We were all there to learn from each other and grow as professionals.  Nobody was out to be the “best medic”.

We owe to our newcomers to flood their brains with tips and information, whether they ask for it or not. Every time I see a teaching opportunity, I jump on it. Likewise, I take advantage of every learning opportunity that comes my way. Just remember, in time our “FNG’s” will become the senior providers. At some point in time, my health will get the best of me and I will require EMS. The same “new guy” that nobody wanted to bother with may end up coming to my aid. I don’t know about you, but I want him to have the benefit from learning from all our years of experience.