May 20, 2013

The Best Healthcare Delivery Model

I’m constantly finding myself in debates over which healthcare delivery model is “the best”. Many people argue in favor of government-based healthcare, while many others stand by private / for-profit delivery models. The truth is, they all suck. Money controls the care. Bottom line, no arguing, it’s just the hard truth. You can’t sustain any form of practice without a source of income, there’s just no way around that. So where the real argument lies, is where the money comes from.

Everybody has a budget and has to live within that budget to stay in business. This is no different between any of the delivery models. When the money runs low in a socialized system, income is increased by raising taxes while the private sector raises prices. Either way, the poor bastard working paycheck to paycheck winds up being the only one really affected.

So which one is better?

It’s no secret that I’m not a huge fan of government-ran healthcare, but that doesn’t mean I think the private-sector is without fault. My issue with government being in control of healthcare is their lack of ability to balance a budget. It just seems like healthcare would be yet another thing on the chopping block when it comes time to reduce the deficit. Instead of the sob stories telling us that “we will have to lay off police officers, firefighters and teachers if we don’t raise these taxes”, we will have the pleasure of having nurses and doctors added to that list. Plus, there is just too much red-tape and BS that goes into getting anything done.

Now I meant it when I said the private-sector isn’t perfect. As a matter of fact, they are far from it. Profit margins and favors to share-holders certainly do their share to affect patient care. Now let me set the record straight. I’m OK with someone making a profit off healthcare. That’s what drives growth and creates jobs. What’s troubling is some of the measures that are often taken to increase those profits.

Throughout my experience in healthcare, I would have to say that non-profit is my favorite delivery model. Like I said, there is still a budget but not so much of a profit margin to compete with. You tend to see things actually being done to benefit the patients that we serve. It’s just a different mentality. I currently work for 2 non-profit entities and I can say that we do a lot of things to benefit our patients that aren’t covered by medicare or probably any insurance agency. It’s just done because it’s the right thing to do.

Of course, there are always exceptions. For example, my last employer was a for-profit ambulance service. While we were in business to turn a profit, we did a ton of things to improve patient comfort, safety, crew comfort, etc. None of which was required. I know that there are a lot of government-based services that do the same as well, it’s just not the norm.

That’s just my opinion, ableit a biased one.

The real problems

The issues around our healthcare problems in the U.S. aren’t a matter of delivery methods. It’s a matter of reimbursement, abuse and lawsuits and all 3 are directly related to each other. It’s like that movie “Human Centipede” with lawsuits being on the front of the of the chain, abuse right behind and reimbursement on the tail end.

Side note – If you haven’t seen Human Centipede, consider yourself lucky. Whatever you do, DON’T watch that movie, it will scar you for life. If you have seen it – god forbid – then you should get the humor in the reference. 

Lawsuits by themselves aren’t necessarily raising the cost of healthcare, but what they do is encourage defensive medicine. Doctors start ordering tests that they know aren’t necessary only to be “safe” just in case it’s actually something serious. So the 19-year-old with a headache and no other symptoms gets a CT scan and the frequent flyer who comes with the same complaint of chest pain every week gets a full cardiac workup. Those are just a couple examples of what the ER’s see on a regular basis.

A system that encourages defensive medicine also encourages abuse. The frequent-flyer previously mentioned will continue to come in on a regular basis, because he knows that nobody is going to just do a medical screening exam and send him away. Whether it’s food or attention he’s after, he knows he’s going to get it and so he continues to come back. Once again, that’s just one example.

So now comes the problem of reimbursement. Every time our frequent-flyer uses emergency services generates a bill. A bill that’s not going to get paid. Even if he is covered by Medicaid / Medicare, they are only going to cover a fraction of the cost. So what happens to the uncovered portion of the bill? Well, prices for these services just continue to increase in order to make up for the lost revenue. See: COST SHIFTING

Solutions, anyone?

Throwing money at the problem or changing our delivery model does nothing without addressing the core issues that got us here in the first place. As it currently stands, the people who pay for their insurance are essentially paying for those that don’t. Switching to a single-payer system or socialized system doesn’t change that. That problem with never go away.

What we need is better access to primary care providers and incentives for seeking appropriate levels of care. There isn’t much incentive for a primary-care physician to see Medicaid or Medicare patients because the reimbursement is terrible. Something has to be done about that. But not in the way that you might think. A trip to the family doctor or urgent care is going to be far less than a full-blown work-up at the ER. If more people were seeing their doctors instead of using emergency services to address their problems, then our insurance providers – both private and public – would have more money to spend on things like reimbursement.

Now this sounds fine and dandy, but getting people to seek appropriate levels of care isn’t going to happen by asking them nicely. There has to be serious incentives. For me, such incentives already exist. For me or my family to visit the ER, we pay a $100 co-pay unless we are admitted. In that case, the co-pay is waived. So every time me or a member of my family gets sick, we have to decide what will be the best way to seek medical attention. Obviously I’m not going to pay $100 for a sore throat, I’m going to pay $25 to see a PCP. Why can’t we use a similar system for Medicaid?

Like I said, asking nicely isn’t going to do the trick and neither will sending a bill. I think most would agree that people that habitually abuse emergency services aren’t going to willingly fork over the cash for a co-pay. And nobody is going to turn them away for lack of ability to pay, and that’s perfectly OK. But what we can do is deduct that co-pay from other benefits, like welfare. I would even go as far as saying that a $30 ER co-pay would substantially reduce the abuse.

If you set out a box of free donuts, people will naturally over-consume. If you charge even 50 cents people will most likely only take one, if even any. When people are visiting ER’s because they don’t have enough money for Tylenol, then we know we have a huge problem. Nobody is held accountable, so why would they act any different?

People abuse the system because it’s not only allowed, it’s encouraged. Until we actually get serious about addressing the high cost of healthcare, nothing is going to change. It doesn’t matter how much money we throw at it or who’s running the show.

 

About Sean Eddy

I'm a paramedic in North Texas. I have been working in EMS for over 10 years now. I enjoy the outdoors, music, shooting, computers and fitness. I currently run DroidMedic.com, and MedicMadness.com . You can e-mail me at sean@medicmadness.com.

  • Too Old To Work

    The solution is easy, implementing it is hard. Make people more responsible for their actions.

    Implementing co-pays for people in Medicaid or other tax payer funded health care programs would reduce cost. The big battle would be political. “Advocates” would cry that this would have a “chilling” effect on people seeking health care and the legal and political battle would be on.

    What the “Advocates” don’t understand is that we want to have that chilling effect on people who use ambulances as cabs, EDs as dispensing pharmacies, and EM physicians for primary care. All of that drives up costs beyond sustainable levels.

    It’s not that people don’t have money for Tylenol, it’s that they don’t want to spend their own money and there is a system in place where they don’t have to. Go to the ED, tie up a physician examining you for a minor complaint, get a ‘script for Tylenol, have your friend pick you up in their car and drive you to the pharmacy and get your medication for free. Great system, as long as you’re not the one paying for it.

    Co-pays would break that cycle and reserve emergency services for people with emergencies. People on the dole would have to use some of the money that tax payers give them to buy their OTC medications instead of gaming the system.

    The problem isn’t that we don’t help the needy, it’s that we are tired of being taken for suckers by the people who scam the system AND the government funded “Advocates” who encourage, counsel, and enable them.

    A deeper inspection of the system would reveal that it’s not just in health care that we are getting scammed. It’s every aspect of the welfare system that the government and liberal politicians have spent over 50 years building. Health care, food stamps, clothing, rent subsidies, and every other aspect of the system are rampant with abuse. Most of the people who are charged with supervising and preventing this type of fraud seem to actually be perpetuating it.

    It should be fixed now, but it won’t. In the end the producers and tax payers of this country will have had enough and the free ride will end. Which is too bad because people who should get help will be punished along with those who cheated the system.

  • Jack Bode

    A basic economic truism is that a service that is considered valuable and is given away free will result in misuse and overuse.

    Actually, the state of affairs in which we find ourselves in is quite a bit worse than most people know. In a previous life I was a lawmaker who sat on committees that determined state health care finance and policy. Believe me – the cost curve is unsustainable.

    Another basic economic truism is this – If something is unsustainable, it won’t be sustained.
    While that may seem obvious, it is amazing how many decision makers will nod their heads in agreement and turn right around and continue on the same disastrous course.

    As things sit right now, we are the brokest country in the history of the world. Well, strike that last sentence – We have to make up $16 trillion dollars in deficit spending just to get back to being broke.

    This is what happens when government follows a socialist model in order to be all things to all people and attempt to create a utopian heaven on earth. For those who have studied the Bible, you know this as one of the oldest heresies.

    The problem with health care cost, access and quality of care lie in the model we have today. It makes no difference if you are for-profit, non-profit or a government entity, all of us are in the same boat as providers. We are over regulated by multiple levels of government at the local, state and federal levels and have no control over what our payments will be; now or in the future.

    The answer is simple, but hard. Instead of government dictating service and payment structure, consumers should be allowed to create markets. Nothing works better than a consumer taking out his wallet in search for goods or services based on cost and quality. It is THE proven way to improve access, quality of service and control prices.